Impact of service recovery on customer satisfaction in hotel industry a study with special reference to luxury hotels in Rayalaseema region Andhra Pradesh
Publication Type |
Thesis |
---|---|
Publication Language |
English |
Number of Pages |
379 |
Department Name |
Department of Commerce & Management Studies |
Researcher Name |
Venkata Subba Rao, K. |
Guide Name |
Ravi, Jaladi |
Published Year |
2015 |
Keywords |
* |
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